Should you decide to cancel your reservation and we confirm receipt of notice of cancellation more than 8 weeks before the Start Date, you shall be entitled to a refund of the total amount paid by you to us in relation to such booking less a cancellation charge equal to the amount of the Deposit paid by you.

If we confirm receipt of notice of cancellation of your reservation 8 weeks or less before the Start Date, the Balance remains payable. If we are able to find a replacement, we will refund to you the amounts paid to us by the new guest/s, less an administration charge of 15% of the monies paid by you to us in relation to your booking with us.